The Office of the President (OP) of the Philippines offers financial assistance to individuals facing medical challenges through the Presidential Action Center (PACe). This initiative is designed to alleviate the financial burden of healthcare expenses, ensuring that citizens have access to necessary medical services. The program encompasses a wide range of medical needs, including hospital bills, medications, procedures, treatments, surgeries, medical implants, and assistive devices. Applications are evaluated and forwarded to relevant government agencies or institutions for further support.
If you or anyone you know is in need of such assistance, then it is in your best interest to learn more about how to actually apply for and avail of this assistance program from the Office of the President. It is, after all, created for this exact purposeāto help those who are in need.

Objectives and Coverage
The primary goal of the OP’s financial assistance program is to provide monetary support for medical expenses, thereby enhancing access to healthcare services for individuals and families in need. By offering this assistance, the program aims to reduce the financial strain associated with medical care, allowing beneficiaries to focus on recovery and well-being.
The program covers a comprehensive array of medical expenses, including:
- Hospital Bill Assistance: Financial aid to help settle hospital bills incurred during confinement.
- Medical Procedures, Treatments, and Operations: Support for various medical interventions and surgeries.
- Hemodialysis Treatment: Assistance for patients undergoing regular dialysis sessions.
- Maintenance Medicines: Aid in procuring essential medications for chronic conditions.
- Laboratory Fees and Procedures: Coverage for diagnostic tests and laboratory procedures.
- Assistive Devices and Medical Implants: Support for acquiring devices like wheelchairs, prosthetics, and implants.
- Chemotherapy and Specialty Medicines: Financial assistance for cancer treatments and specialized medications.
Features and Benefits
It was designed to support individuals facing medical challenges. Key features and benefits offered by this program also include:
- Comprehensive Medical Support: Assistance is available for various medical needs, including hospital bills, medications, medical procedures, treatments, surgeries, medical implants, and assistive devices.
- Accessible Application Process: Applicants can submit their requests through multiple channels, such as direct submission at the Presidential Action Center (PACe) office, email, or phone, ensuring convenience and flexibility.
- Coordination with Government Agencies: PACe manages the program by processing applications and coordinating with relevant government agencies to provide the necessary support to qualified individuals.
- Eligibility Criteria: The program primarily targets Filipino citizens in need, requiring applicants to provide necessary documentation, such as valid identification, medical certificates, and detailed medical bills or estimates, to demonstrate their eligibility.
- Transparent Process: The program ensures a well-organized application procedure, requiring applicants to gather necessary documentation and select from multiple submission methods, including direct office submissions, email, or phone.
This initiative aims to alleviate the financial burden of healthcare expenses, enhancing access to essential medical services for those in need.
Target Beneficiaries
The target beneficiaries of this program include:
- Indigent Individuals: Those with limited financial resources, as verified by social workers.
- Marginalized Sectors: Individuals in underprivileged communities with restricted access to healthcare.
- Persons with Chronic Illnesses: Patients suffering from long-term conditions requiring costly treatments.
- Emergency Medical Cases: Individuals needing urgent care due to life-threatening conditions or communicable diseases.
- Senior Citizens and Persons with Disabilities (PWDs): Elderly and disabled individuals eligible for government-mandated medical discounts.
- Hospitalized Patients in Financial Distress: Those admitted to hospitals but unable to settle bills due to financial incapacity.
- Patients Requiring Assistive Devices: Individuals needing equipment like wheelchairs, implants, or other medical apparatus.
- Individuals Affected by Unforeseen Circumstances: Patients requiring private care due to the unavailability of ward services or isolation needs.
These groups are prioritized to ensure that assistance reaches those most in need of medical support.
Eligibility Criteria
To qualify for the OP’s financial assistance program, applicants must meet specific criteria through the presentation of the following documentary requirements
- Proof of Financial Need: Applicants should provide documentation demonstrating financial hardship, such as a Certificate of Indigency or a Social Case Study Report issued by the Department of Social Welfare and Development (DSWD) or the local social welfare office.
- Medical Documentation: Submission of relevant medical records is required, including:
- Medical or Clinical Abstracts
- Medical Certificates
- Treatment Protocols
- Prescriptions
Note: These documents should be recent, typically dated within the last three months, and must be signed by the attending physician with their license number indicated.
- Valid Identification: Applicants and their authorized representatives (if applicable) must provide photocopies of valid identification cards. Acceptable IDs include:
- Driverās License
- Passport
- Unified Multi-Purpose ID (UMID)
- PhilHealth ID
- Senior Citizen ID
- Persons with Disability (PWD) ID
- Barangay or Local Government Unit (LGU) ID
- Philippine Identification System (National ID)
- For minors, alternative identification such as a registered birth certificate or school ID may be accepted.
Application Process
Applying for financial assistance from the Office of the President involves several steps:
Step 1. Contact the Presidential Action Center (PACe)
Initiate the process by reaching out to PACe through the following channels:
- Trunk Line: (02) 8249-8310
- Local: 8174 (for Financial Assistance on Medical-Related Concerns)
- Email: pace@op.gov.ph
Step 2. Prepare Required Documents
Gather all necessary documents, including:
- Duly accomplished Medical Application Form (if available)
- Certificate of Indigency or Social Case Study Report
- Recent medical records
- Valid IDs
Step 3. Submission of Application
Submit the compiled documents to PACe. It’s advisable to confirm the preferred method of submission (e.g., in-person, mail, or email) by contacting PACe directly.
Step 4. Evaluation and Endorsement
Upon receipt, PACe will evaluate the application and may endorse it to appropriate government agencies or institutions for further assistance.
Additional Considerations
- Mandatory Discounts: Applicants eligible for Senior Citizen or PWD discounts must present the original ID and purchase slip booklet to service providers to avail of mandatory discounts.
- Private Room Limitations: Patients opting for private rooms may only qualify for assistance if no alternative wards are available or if their medical condition necessitates specific care, as verified by hospital authorities.
- Emergency Cases: Immediate needs, such as intensive care or isolation due to communicable diseases, may be prioritized.
Alternative Sources of Medical Assistance
In addition to the Office of the President, other government agencies offer medical assistance programs:
- Office of the Vice President (OVP): The OVP provides medical assistance through its Public Assistance Division. Applicants must register via the Digital Appointment System for a scheduled face-to-face interview. More information is available on the OVP’s official website.
- Department of Health (DOH): The DOH offers a Medical Assistance Program (MAP) that provides financial aid for various medical services. Applicants need to submit specific documents, including a medical certificate and hospital bill. Details can be found on the DOH’s official website.
- Malasakit Centers: Malasakit Centers are one-stop shops established in various hospitals nationwide to streamline
Video: Hospital Bill Assistance from the Office of the President
For visual walkthrough regarding the actual application and requirements when applying for the OPās hospital bill assistance, you may check out this video from Zennibit: