The Office of the President (OP) in the Philippines provides a range of assistance programs designed to address the financial, medical, and social needs of its citizens. These programs, managed through the Presidential Action Center (PACe), include support for hospital bills, burial expenses, medical treatments, and other pressing concerns. By streamlining processes and facilitating referrals to appropriate agencies, the Office ensures that individuals can access timely and targeted assistance when they need it most.
With intermediaries like the Presidential Help Desk and PACe, the OP demonstrates its commitment to fostering public welfare. These services not only provide financial relief but also help individuals navigate complex government systems efficiently. By connecting citizens to resources and offering direct support, the OP helps address the challenges faced by many Filipinos, ultimately improving access to critical services.

List of Assistance Programs Offered by the Office of the President
The Office of the President of the Philippines offers various assistance programs to support citizens in need. Listed below are some of these programs:
1. Burial/Funeral Assistance
This program provides financial aid to families who require support for funeral and burial expenses. It aims to alleviate the financial burden during times of loss. Assistance is facilitated through the Presidential Action Center. Families can apply to receive monetary support to cover funeral-related costs.
Purpose: To offer financial relief to bereaved families, ensuring dignified funeral services for their loved ones.
Features:
- Financial assistance for funeral and burial expenses.
- Application process managed by the Presidential Action Center.
- Specific amounts and eligibility criteria may vary; applicants are advised to contact the center for detailed information.
2. Medical Assistance Program for Financial Concerns
The Office of the President provides financial assistance to address various medical concerns through the Presidential Action Center. This program covers hospital bills, medicines, medical procedures, treatments, operations, medical implants, and assistive devices. It aims to help individuals who face financial difficulties in accessing healthcare services. Applications are processed and endorsed to relevant government agencies or institutions for further support.
Purpose: To provide financial relief for medical expenses and improve access to healthcare services for individuals and families in need.
Features:
- Coverage includes:
- Hospital bill assistance
- Medical procedures, treatments, and operations
- Hemodialysis treatment
- Maintenance medicines
- Laboratory fees and procedures
- Assistive devices and medical implants
- Chemotherapy and specialty medicines
- Applications are endorsed to appropriate government agencies for evaluation.
- Assistance is based on eligibility and is subject to evaluation and resource availability.
- Applicants must provide relevant medical documents and proof of financial need.
3. Lingap sa Masa (Free Medicine Assistance)
Lingap sa Masa is a program that offers free medicines to indigent individuals. Implemented by the Department of Social Welfare and Development (DSWD) under the directive of the President, it ensures that essential medications are accessible to the underprivileged.
Purpose: To provide free medicines to indigent individuals, ensuring access to essential healthcare.
Features:
- Free medicines for eligible individuals.
- Applicants must be classified as indigent and provide necessary documentation.
- Assistance is provided through DSWD in collaboration with the Office of the President.
4. Malasakit Centers
Malasakit Centers are one-stop shops established in various hospitals to streamline the process of availing medical and financial assistance from different government agencies. These centers aim to make it easier for indigent patients to access support for their healthcare needs.
Purpose: To simplify and expedite the process of obtaining medical and financial assistance for indigent patients.
Features:
- Centralized assistance from agencies such as the Department of Health (DOH), DSWD, PhilHealth, and the Philippine Charity Sweepstakes Office (PCSO).
- Available in hospitals nationwide.
- Patients can receive guidance and support in processing assistance applications.
5. Training for Work Scholarship Program (TWSP)
Launched by the Office of the President in 2006, the TWSP provides scholarships to individuals seeking to gain skills in various sectors, including metals and engineering, construction, and tourism. The program aims to address skills shortages and enhance employability.
Purpose: To equip individuals with the necessary skills for employment in key industries, thereby addressing labor market needs.
Features:
- Scholarships covering training costs in selected sectors.
- Applicants must meet eligibility criteria specific to each sector.
- Training programs are conducted in accredited institutions.
6. Request for Endorsement and Referral Assistance
The Office of the President offers endorsement and referral assistance to individuals seeking support in accessing services from various government agencies. Through the Presidential Action Center (PACe), requests are evaluated and directed to the appropriate departments to address specific concerns. This service aims to facilitate effective communication between citizens and government entities, ensuring that public assistance is accessible to those in need. Citizens can submit their requests via email or by contacting the designated hotline.
Purpose: To assist individuals in obtaining necessary services by referring and endorsing their concerns to relevant government agencies.
Features:
- Facilitates access to various government services through proper channels.
- Provides guidance and support in navigating government processes.
- No monetary assistance is provided; the service focuses on referrals and endorsements.
- Requests can be submitted via email at pace@op.gov.ph or by calling the hotline at 8175.
7. Presidential Assistance to Farmers, Fisherfolks, and Families
The Office of the President provides support programs aimed at improving the lives of farmers, fisherfolks, and their families. These initiatives focus on addressing livelihood challenges, enhancing agricultural productivity, and ensuring access to necessary resources. Assistance is offered through financial aid, agricultural inputs, and referrals to relevant government agencies for additional support. The program underscores the administration’s focus on bolstering rural livelihoods and food security.
Purpose: To provide financial and resource assistance to farmers, fisherfolks, and their families to promote sustainable livelihoods and enhance productivity.
Features:
- Support includes:
- Financial aid for agricultural and fishing activities.
- Provision of farming and fishing equipment or materials.
- Referrals to government agencies for technical assistance and additional resources.
- Applications can be submitted through the Presidential Action Center (PACe).
- Assistance is subject to eligibility and available resources.
Aside from these programs that were meant to reflect the OP’s dedication to providing comprehensive assistance to Filipino citizens across various needs, they also set up hubs that serve as intermediaries, making the assistance programs more accessible to the public. These intermediary offices/hubs include:
Presidential Help Desk

The Presidential Help Desk was established in March 2023 under the administration of President Ferdinand R. Marcos Jr. to simplify access to financial and medical assistance through the Office of the President. Managed by the Presidential Action Center (PACe), the desk processes requests related to medical needs, such as medications and financial support for health procedures. It serves as a centralized platform to enhance government health services and streamline public assistance processes.
Purpose: To provide a streamlined system for individuals seeking financial and medical assistance directly from the Office of the President.
Services Offered:
- Covers financial support for medical procedures, treatments, and medications.
- Eligibility criteria are outlined by the Office of the President and updated periodically.
- Applications can be submitted via PACe, with inquiries directed to the following contact details:
- Phone: 8-2498310 loc. 8175 or 8182, 8-736-8645, 8-736-8603, 8-736-8606, 8-736-8629, 8-736-8621
- Telefax: 8-736-8621
- Email: pcc@malacanang.gov.ph
Presidential Action Center (PACe)

The Presidential Action Center (PACe) serves as the primary intermediary for individuals seeking assistance from the Office of the President. It addresses a wide range of concerns, including legal matters, funding requests, foreign-related issues, financial aid for medical needs, social services, employment concerns, and loans. PACe operates as a centralized hub to connect citizens with appropriate government agencies or institutions. The center ensures that requests are properly directed and processed efficiently.
Purpose: To provide a direct and accessible channel for individuals seeking assistance or resolutions to various concerns.
Services Offered:
- Services include assistance with:
- Legal concerns
- Medical aid and financial support
- Social services and employment issues
- Office of the President inquiries
- Operating hours: Monday to Friday, 8:15 AM to 5:15 PM (excluding holidays).
- Contact Information:
- Phone: 8-2498310 loc. 8175 or 8182, 8-736-8645, 8-736-8603, 8-736-8606, 8-736-8629, 8-736-8621
- Telefax: 8-736-8621
- Email: pace@op.gov.ph
Video: Hospital Bill Assistance from the Office of the President
To learn more about the requirements and application procedures for the hospital bill assistanceprogram of the Office of the President, you may check out this video from Zennibit below: