How to Apply for the Pag-IBIG Housing Loan Penalty Condonation (Home Saver Program)

The Pag-IBIG Fund Housing Loan Penalty Condonation Program, offered under the Home Saver Program, is a program by the Home Development Mutual Fund (HDMF), designed to help borrowers regain control of their finances by waiving penalties and additional interest on overdue housing loans. This initiative enables borrowers to update their arrears, settle their loans in full, and improve their financial standing without further financial burdens or extra charges, allowing borrowers to avoid foreclosure and maintain ownership of their property.

This guide outlines the program’s benefits, eligibility criteria, application process, and required documents. Whether you have missed payments or face difficulty in meeting obligations, the program offers a practical solution to keep your home secure.

Program Features and Benefits

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Photo credit: Pag-IBIG Fund/Facebook

It was designed to assist borrowers in maintaining their homes and improving their financial standing while enhancing Pag-IBIG’s housing loan collection efficiency. Some of the key features and notable benefits associated with this program are as follows:

Features

  • Eligibility: Open to all Pag-IBIG Housing Loan borrowers with at least three months of unpaid amortizations, provided the loan is not foreclosed, canceled, or classified as a Real and Other Properties Acquired (ROPA).
  • No Fees: No processing fees or down payments are required for applications.
  • Comprehensive Penalty Waiver: Applies to delinquent accounts, loans with expired terms, and accounts with no payments since takeout.

Benefits 

  • Penalty and Interest Waiver: Borrowers can avoid penalties and interest on overdue loans by fully updating arrears or settling their loan obligations. This allows borrowers to preserve their property from foreclosure or cancellation of their Contract to Sell.
  • Simple and Cost-Free Application: Pag-IBIG simplifies the application process by requiring minimal documentation. Borrowers are not charged for processing, making it easier to focus on loan repayment.
  • Flexible Solutions for Missed Payments: Whether borrowers aim to fully pay their loan or update their arrears, the program accommodates different financial situations. Borrowers with no payments since loan takeout or expired loan terms are also eligible for this relief.

Target Beneficiaries

If you have an existing loan and are facing difficulties in meeting your housing loan obligations due to unpaid amortizations or financial challenges, then you probably belong to one of these groups who are meant to benefit from this program:

  • Pag-IBIG Housing Loan borrowers with at least three months of arrears.
  • Borrowers with delinquent housing loan accounts that are not yet foreclosed or canceled.
  • Borrowers with loans classified under expired terms or accounts with no payments since takeout.
  • Co-borrowers or authorized representatives of eligible housing loan accounts.
  • Overseas Filipino Workers (OFWs) with delinquent housing loans.

Eligibility Criteria

To qualify for the Penalty Condonation Program, applicants must at least meet the following eligibility criteria to ensure they can access its benefits.

  • The borrower must have a Pag-IBIG Housing Loan account with at least three months of arrears.
  • The housing loan account should not be foreclosed, canceled, or classified as Real and Other Properties Acquired (ROPA).
  • Borrowers with loans under expired terms or accounts with no payments since takeout are eligible.
  • The applicant must provide updated Real Estate Property Tax (REPT) Receipts, Tax Clearance, and Tax Declaration if applying for arrearage updating.
  • The application must be submitted within the prescribed time frame, along with the required documents.

Required Documents 

To apply, housing loan borrowers must prepare the following documents prior to application:

For Borrowers and Co-Borrowers:

For Representatives:

  • Completed Application Form (HQP-HLF-540).
  • Updated Real Estate Tax Receipt/Clearance and Tax Declaration.
  • Notarized Special Power of Attorney (SPA) for the borrower and spouse.

For Overseas Filipino Workers (OFWs):

  • SPA notarized in the Philippines or authenticated abroad (based on the country’s Apostille Convention status).
  • Passport or seaman’s book reflecting entry and exit stamps.

Acceptable IDs include government-issued cards such as a passport, driver’s license, postal ID, or Pag-IBIG Loyalty Card.

How to Apply for Pag-IBIG Housing Loan Penalty Condonation

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Photo credit: Pag-IBIG Fund

The process for applying is straightforward and user-friendly. You simply need to follow these steps to take advantage of the program benefits listed above:

Step 1: Complete the Application Form and Gather Documents

Submit a fully completed Application for Condonation of Penalties/Additional Interests (HQP-HLF-540) form. Include required documents such as valid IDs, updated Real Estate Tax Receipts, and a notarized Special Power of Attorney (if applicable).

Step 2: Request Your Statement of Account

Visit the nearest Pag-IBIG branch to request your Statement of Account, which outlines the total amount needed for full payment or arrearage updating.

Step 3: Application Review and Endorsement

Once submitted, Pag-IBIG staff will review your application and endorse it to the appropriate approving authority.

Step 4: Receive the Payment Order Form

After approval, you will receive a Payment Order Form for either full payment or arrearage updating. Supporting documents will also be provided for your signature.

Step 5: Confirmation and Notification

Upon payment and submission of required documents, your application will be finalized. Pag-IBIG will notify you about your updated loan status.

Additional Guidelines for Borrowers with Delinquent Accounts

For your reference, here are some additional guidelines worth taking note of if you are interested in this penalty condonation program:

  • Accounts not yet classified as Real and Other Properties Acquired (ROPA) are eligible for penalty condonation.
  • Borrowers are given a maximum of 30 days to settle their outstanding loan balance after approval. Failure to pay within this period results in the reallocation of payments based on Pag-IBIG’s priority structure.
  • No processing fees or initial payments are required for applications.

Frequently Asked Questions (FAQs)

To further make the program easier to understand, we also rounded up the common questions and answers about this Home Saver Program that you might find helpful:

1. Can I apply if my loan is foreclosed?

No, the program is available only for accounts not yet foreclosed or canceled.

2. How long does the process take?

The timeline varies based on document submission and approval but generally takes a few weeks.

3. What happens after approval?

Upon approval, borrowers are required to make full payment or update their arrears within 30 days to avoid account reclassification.

Video: Pag-IBIG Penalty Condonation Program

Pag-IBIG Fund has always been working hard to improve the Filipinos’ quality of life. In its latest attempt towards making better program offerings, Pag-IBIG announced that it is cooking up a new Penalty Condonation Program which will provide a better and more practical way for borrowers to resolve missed payments. Watch this video from ANC 24/7 to learn more about how this program can help you and other Pag-IBIG Fund borrowers improve your financial standing today!

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